Educational Materials

Thanks to all of you who have written to me about permission for using the  educational materials. I take this opportunity to offer permission for everyone to reproduce and use these materials. If you also provide a credit line, that would be appreciated. In addition, I look forward to hearing from any of you who might be so kind as to mention that you are using materials, to offer suggestions on how the materials might be improved or to suggest new materials.

Select one of these topics to view the materials available on this page:

General Techniques: 
Research Techniques:
Management Reports
Gaining Acceptance for Change
Pricing Policy:
Product Policy:
Group Process:
Learning Assessment
Gaining Feedback: