Laura and John J. Pomerantz Professor Emeritus of Marketing
Research Interests: consumer behavior and learning, decision support systems and the psychology of forecasting, private label products., psychology of self-control, retail merchandising, assortment, pricing, and promotion strategy
Address: 700 Jon M. Huntsman Hall, 3730 Walnut Street
University of Pennsylvania, Philadelphia, PA 19104
Office Fax: (215) 898-2534
Stephen J. Hoch is the Laura and John J. Pomerantz Professor Emeritus of Marketing. Professor Hoch is internationally known for research on retail merchandising, assortment, pricing, and promotion strategy. He consults extensively with leading consumer goods manufacturers and retailers around the world, assisting them in focusing retail strategies and improving pricing and merchandising tactics via point-of-sale data.
Most recently, Professor Hoch's research offered retailers new insights into a valuable sub-species of shopper, the "cherry picker," a shopper who visits more than one store looking for the best price per unit. The study provided new details about the specific behavior and demographic characteristics of such shoppers, information that will help managers better formulate their approach to attracting discriminating shoppers.
A prolific scholar, Professor Hoch's research has been published in top-tier academic journals including the Journal of Marketing, the Journal of Consumer Research, Marketing Science and the Journal of Retailing. He also serves as an Associate Editor for Management Science, the Journal of Consumer Research and other leading journals, is a past president of the Association for Consumer Research, and has won numerous academic awards.
Professor Hoch's teaching interests include courses in Marketing Management, Pricing, Consumer Behavior, Retailing and Marketing-Operations Integration, as well as teaching Competitive Marketing Strategy, Essentials of Marketing and Pricing Strategies for Wharton's Executive MBA program.
Professor Hoch received his PhD in Marketing from Northwestern University, his MBA from the University of California, Los Angeles and his BA in Human Biology from Stanford University.
Stephen Hoch, E. M. Eisenstein (Working), Intuitive Compounding: Framing Temporal Perspective and Expertise.
H. Kunreuther, Stephen Hoch, Wharton on Making Decisions (2001).
Xavier Drèze, Stephen Hoch (1998), Exploiting the Installed Base Using Cross-Merchandising and Category Destination Programs, International Journal of Research in Marketing, 15 (5), 459 - 471. Abstract
Awards And Honors
- Faculty representative, AMA Doctoral Consortium (1984, 1985, 1990, 1991, 1992, 1995, 1996, 1997, 1999, 2000, 2001, 2003, 2004), 2004
- Best article in the Journal of Retailing, 1989, 1995, 1994, 2002
- President, Association for Consumer Research, 2001
- Alpha Kappa Psi Award 1989, 1995 Description
- National Science Foundation grant (DDMS division), 1989 Description
- First Place in the National Dissertation Competition of the American Marketing Association, 1984
- Second Place in the National Dissertation Competition of the American Psychological Association Division 23, 1984
In The News
- , New York Times - 05/03/2006 Description
- , BusinessWeek - 04/17/2006 Description
- , The Philadelphia Inquirer - 04/17/2006 Description
- , The Economic Times - 03/15/2006 Description
- , Wall Street Journal - 03/03/2006 Description
- , San Francisco Chronicle - 01/06/2006 Description
- , The Wall Street Journal - 01/06/2006 Description
- , Plastics News - 12/12/2005 Description
- , The Wall Street Journal - 12/02/2005 Description
- 2002: The Year of the Apology, Knowledge@Wharton - 12/04/2002
- K-mart's 20-Year Identity Crisis, Knowledge@Wharton - 01/30/2002
Knowledge @ Wharton
MKTG793 - Principles of Retailing
This course explores the domain of retailing; marketing to the final consumer. Emphasis is placed on marketing aspects of retailing not covered in other courses: retail strategy, merchandising, vendor relations and location.