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Robert Meyer
Gayfryd Steinberg Professor, Professor of Marketing, Co-Director, Risk Management, Decision Processes Center


Robert Meyer is the Gayfryd Steinberg Professor and Co-Director of Wharton's Risk Management and Decision Processes Center. He is a noted scholar whose research focuses on consumer decision analysis, sales response modeling, and decision making under uncertainty. Professor Meyer's work has appeared in a wide variety of professional journals and books, including the Journal of Consumer Research, the Journal of Marketing Research, Marketing Science, and Management Science. He has served as the editor of Marketing Letters as well as an associate editor of Marketing Science and the Journal of Consumer Research, and currently serves on the editorial review board of several major journals.

As co-director of Wharton's Risk center, some of Professor Meyer's recent research has focused on how individuals decide to invest in mitigation against low-probability, high-consequence, events such as hurricanes, earthquakes, or terrorist attacks. Using laboratory simulations Professor Meyer and his colleagues have been able to show that the much-publicized failures of preparation that contributed to the losses from such recent events as the Asian Tsunami and Hurricane Katrina are consistent with a number of hard-wired biases in how people respond to risk. This includes a tendency for people to fail to learn as much as they should from near-misses, and under-invest in instruments whose value can only be realized in the long run. One of the goals of the risk center is to aid the private and public sectors in developing strategies that allow these biases to be overcome.

Professor Meyer recently completed a six-year term as the Vice Dean of Wharton's doctoral programs. His teaching interests include courses in New Product Management, Research Methods, and Marketing Strategy, which he has taught at the MBA, executive MBA, and doctoral levels. He is also an active participant in a number of Wharton's executive education programs.

Professor Meyer joined the marketing faculty in 1990 after spending eight years on the faculty of the Anderson Graduate School of Management at UCLA, and two years at the Graduate School of Industrial Administration at Carnegie-Mellon University. He also has served as a visiting professor in the school of economics at the University of Sydney. He received his PhD in Transportation Geography from the University of Iowa in 1980.

Current Research Papers
Robert Meyer, Jordan J. Louviere, (2006), "Formal Choice Models of Informal Choices: What Choice Modeling Research Can (and Can’t) learn from Behavioral Theory"
Narayan Janakiraman, Robert Meyer, Stephen Hoch "The Psychology of Consumer Decisions to Continue or Abandon Waits from Invisible Service Queues"
Narayan Jankiraman, Robert Meyer, Andrea C. Morales "Spillover Effects: How Consumers Respond to Unexpected Changes in Price and Quality"
Robert Meyer, Shengui Zhao, Jin Han "The Enhancement Bias in Consumer Decisions to Adopt and Utilize Product Innovations"
Robert Meyer, Shengui Zhao "Biases in Predicting Preferences for the Whole from Product Fragments"

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Publications
Robert Meyer, (2006), "Why We Under Prepare for Hazards", In Ronald J. Daniels, Donald F. Kettl, and Howard Kunreuther (eds), On Risk and Disaster: Lessons from Hurricane Katrina,  University of Pennsylvania Press, pp. 153-174
Robert Meyer, N. Janakiraman, A. Morales, (2006), "The Spillover of Surprise: the Effect of Positive and Negative Price Shocks on Cross-Category Purchasing Patterns", Journal of Consumer Research,  33, No. 3
Tülin Erdem, Kannan Srinivasan, Wilfred Amaldoss, Patrick Bajari, Hai Che, Teck Ho, Wes Hutchinson, Michael Katz, Michael Keane, Robert Meyer, Peter Reiss, (2005), "Theory-Driven Choice Models", Marketing Letters,  In press
Robert Meyer, Shengui Zhao, Han Jin, (2005), The Rationality of Consumer Decisions to Adopt and Utilize Product-Attribute Enhancements: Why Are We Lured by Product Features We Never Use, In Rami Zwick and Amnon Rappoprt (eds.), Experimental Business Research,  Volume III, Springer, pp. 1-34.
Robert Meyer, Christophe Van den Bulte, H. Kunreuther, (2004), "Risk Analysis for Extreme Events: Economic Incentives for Reducing Future Losses", NIST Monograph GCR 04-871, National Institute of Standards Technology, Washington.

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Awards
Research Grants,  1992
Principle investigator,  2002
Co-Principle Investigator (with P. Kleindorfer and H. Kunreuther),  2002
2001 Frank Bass Award for best article based on a doctoral dissertation,  2001
2001 John D.C. Little Award for best paper in an INFORMS Journal, 2000,  2000

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Knowledge@Wharton Subscribe
The Upgraded Digital Divide: Are We Developing New Technologies Faster than Consumers Can Use Them? (10/05/2005)
An Elusive Goal: Identifying New Products that Consumers Actually Want (12/15/2004)
Retailers Expect Strong Holiday Shopping (11/05/2003)
Which Customers Are Worth Keeping and Which Ones Aren't? Managerial Uses of CLV (07/30/2003)
No Crystal Ball � or Historical Precedent � Can Help Predict Consumer Confidence (09/26/2001)

 
 
Meyer Robert
Robert Meyer
700 Jon M. Huntsman Hall
3730 Walnut Street
Philadelphia , PA 19104
Phone: (215) 898-1826
Fax: (215) 898-2534
meyerr@wharton.upenn.edu

Wharton Page
Research Interests: Consumer decision analysis; sales response modeling; decision making under uncertainty; dynamic decision making; behavioral game theory.
Current Projects:
Currently involved in a two-year interdisciplinary project to study the optimality of competitive new technology adoption decisions by firms. The work integrates research streams in operations management and behavioral science.
 


Last Modified September 18, 2009